Many young people don't know how to start a career.
Is college the way? Are you ready to invest thousands of dollars when you may not be sure you have the money or know what you want to do?
Yes, there's work in fast food places and box stores. Do you want a career in food service or retail? If not, why start there??
IF YOU...
- Like people
- Like computers
- Like solving problems
- Want a career of the Future
Then => check out career opportunities as a Customer Service Representative!
Click on the tab above -> "WhyWorkHere" and find out why others like YOU
started great careers as a Customer Service Representative.
Here are five reasons other young people like yourself work as Customer Service Representatives:
| LEARN |
"I thought I knew a lot about compujters and the Internet. Wow, did I learn a whole lot more as a CSR at Fused Solutins!" |
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"Customer service? Sounds easy, but it has taken months to learn how to put the customer at ease and get their trust. Now it's a blast!" |
| HELP |
"I get such a kick when a customer calls and is frustrated. Using Fused Solutions' software, I can solve most problems. It makes me feel good every time." |
| FUN |
"Working at Fused Solutions is a lot like being on a team. It often takes several of us to solve a customer problem. Then we're all winners." |
CAREER STEP
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"When I started at Fused Solutions, I never dreamt I would end up as a Vice President of a high tech firm. I just kept on learning. Every time I was asked to take on a new assignment, I did. Each step was more to learn and turned out to be more fun."
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"I didn't even know what VOIP was when I started. But, after moving up from a Tier 1 to a Tier 2, I realized that I was really good at supporting computer networks. Now I have a great job as an IT professional managing a widespread computer network for public schools.
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"My girl friends thought I was crazy. What did I know about telephony? But it sounded better than running a cashier and going nowhere. Now I am a Tier 2 support rep, making decent money, and studying to become a higher-level troubleshooter. I go to college part-time without having to borrow a nickel from my folks!" |
Customer Service Representatives often do these kinds of tasks:
Greet Customers
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"Sounds easy and often is. But I found the most fun was calming down an upset customer and then helping them quickly solve their problem." |
Use Computers
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"The job is driven by computers. When a call comes it, the computer screen pops up that customer's information. It amazes callers when I can greet them by name. It sets them at ease right off." |
Trouble-shoot Issues
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"It is tempting to try to solve every problem. But soon you realize that there are times when you have to refer the customer to CSR's who are trained to tacke tougher problems. I look forward to becoming a Tier 2 trouble-shooter soon!" |
Support Products and Services
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"It is interesting to work for Fused Solutions since we handle calls from customers for many different products and services. It is fun to become an expert on Internet services, telephones, and software." |
Did you know that many employers hire Customer Service Representatives. These are just some examples:
| Colleges |
Banks |
| Call Centers |
Hospitals |
| Government Agencies |
Insurance Companies |
| Telecommunication Services Providers |
Online Retailers |
Interested? Want to learn more? Here are some quick steps:
| 1. |
Click "I am interested in this position" below and register. Answer a few questions to help us get you to the right next step. |
| 2. |
You may be asked to take an online test from "ProveIT." The test will be emailed to you. There are several dozen questions that help us know your current skills for customer service.
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| 3. |
As openings occur, we will email you. You can decide if you want to apply for that particular firm, job tasks, shifts, pay and benefits.
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Get started now. Click below ->
"I am interested in this position."
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